> For the complete documentation index, see [llms.txt](https://docs.bonomi.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bonomi.io/tips-and-tricks/tryinbox.md). # Answer all questions through Inbox Simplify your customer service processes One of the main benefits of Bonomi Inbox is the fact that it can collect all the messages into one, unified inbox. No more logging into multiple platforms, no more searching for a certain conversation in Facebook's messaging tool. Bonomi Inbox is streamlined, easy-to-use, and with custom fields and tags, it will be easier to achieve your customer segmentation needs. Learn how to start using Inbox here: