Contact Activity

View more information on the interaction with your contact

Getting here

In Contact Details, press on the Activity tab.

Message Count

From here, you are able to find out the number of messages sent and received from this contact.

Comments

Comments function as internal notes for you and your team to refer when necessary. For example, you may include some long notes regarding an issue or situation in the comment instead of a custom field.

Comments are tied to the contact and visible across the space. Anyone who view the contact details will be able to view the comments too.

Conversation Events

Any conversation events that are triggered with this contact will be listed in Contact Activity too. Refer to Conversation Events to learn more about the events triggered.