Contact Activity
View more information on the interaction with your contact
Last updated
View more information on the interaction with your contact
Last updated
In Contact Details, press on the Activity tab.
From here, you are able to find out the number of messages sent and received from this contact.
Comments function as internal notes for you and your team to refer when necessary. For example, you may include some long notes regarding an issue or situation in the comment instead of a custom field.
Comments are tied to the contact and visible across the space. Anyone who view the contact details will be able to view the comments too.
Any conversation events that are triggered with this contact will be listed in Contact Activity too. Refer to Conversation Events to learn more about the events triggered.
