Bonomi
HomeInboxFree Trial
English
English
  • Welcome
  • Service information
    • Status
    • Changelog
  • Bonomi App
    • Introduction
    • Getting started
    • Creating your first Assistant
    • Assistant profile
      • Setting Up Automated Messages
        • Add Emojis to your text
      • Test your Assistant
  • Bonomi Inbox
    • Start using your Inbox
    • Dashboard
    • Contacts
      • Contact Details
      • Contact Activity
      • Contact Import
    • Messages
      • Assignment and Mark Done
    • Dynamic Variables
    • Snippets
    • User Profile
      • Notifications
      • User Activity Status
      • Resetting your Password
    • Invite your teammates
  • Conversation Channels
    • Channels Overview
    • Website Chat Widget
      • Install on WordPress
      • Install on Wix
      • Install on Squarespace
      • Install on Shopify
    • Facebook
      • Message Tag
      • Private Replies
      • Messaging settings
    • WhatsApp
      • WhatsApp Business API Onboarding
    • Viber
      • Connect Viber to Bonomi
    • Instagram
    • Telegram
    • Zapier
  • Learn more about Bonomi
    • Bonomi Features Overview
    • Short Introduction
  • Tips and tricks
    • Answer all questions through Inbox
    • Use reply options to navigate conversations
    • Add emojis to spice up messages
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  • Features
  • ⚙️ Chat Automation
  • 📥 Shared Inbox
  • 🌎 360° Customer View
  • 🚗 Respond on the Go

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  1. Learn more about Bonomi

Bonomi Features Overview

PreviousZapierNextShort Introduction

Last updated 4 years ago

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Features

⚙️ Chat Automation

Less work, more messages for a more productive workforce. Our Assistant can answer the frequently asked questions on its own, saving your and your colleagues time. Set-up proactive Guest Notifications to automatically send useful information to your guests, and promote your services.

By having a shared inbox, you can collaborate with your teammates and respond to your contacts lightning fast. This way, you and your teammates can co-operate on conversations and deliver amazing customer experiences, faster.

No more logging into multiple platforms, find all your customer chats in one place. No matter the channel, you are able to find a single story for every customer from a single source. With custom fields and tags, it will be easier to achieve your customer segmentation needs.

Bonomi Inbox offers a mobile-friendly interface, so you can respond to your customers on your mobile device at your own convenience. The mobile interface allows you to perform the most necessary tasks so that you can just work on the go.

Shared Inbox

360° Customer View

Respond on the Go

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