Install on WordPress
Installing a web chat widget on your WordPress website.
Last updated
Installing a web chat widget on your WordPress website.
Last updated
Adding a web chat widget on your WordPress website is a quick and easy process. It does not require any coding skills or technical knowledge.
In order to install a web chat widget on WordPress, you will need the following: - Access to your website's WordPress Dashboard - A code snippet for your web chat widget
If you don't have a code snippet already, you will generate one when creating a Bonomi Website Chat Widget.
If you have the channels already connected on the Bonomi platform and you need to retrieve the generated code snippet, navigate to the Manage Channels section under Settings. Press the respective blue Edit button to find the generated script.
Navigate to your website’s WordPress Admin Dashboard and log in.
From the left navigation panel, click on Plugins. On the Plugins Page, press the blue Add New button on the top of the page.
Using the search bar, search for the Insert Header and Footers plugin. You will see many options on the search result page that you can use, but we will be using the "Insert Header and Footers" plugin by WPBeginner for this tutorial. Press the Install Now button and make sure you activate the plugin to make use of it.
From the left navigation menu, click on Settings and select the Insert Headers and Footers plugin from the settings submenu.
Copy your plugin script from Bonomi and paste it into the Script in Footer section of the Header and Footer console page.
Once you have pasted the script, click on the blue "Save" button on the bottom of the page.
Open the website and check out the chat plugin. You will find it in the bottom-right corner. Now your website visitors can chat effortlessly with you. If you used the code snippets generated from the Bonomi platform, you will be able to manage the conversations and update the appearance of the widget from the Platform.
The chat widget is now active on your website!
If you are using a WordPress cache plugin such as WP-Rocket, you might need to add our widget domain to the Javascript Excluded Files.
Once saved, it is recommended to clear the cache in WordPress.
